For questions about claims filed before or on November 30, 2021, including questions about claim deficiencies, arbitration, or check reissues you may contact the Claims Administrator using the contact information below. Please ensure that you include your name and your return address on all correspondence.

For all questions about claims or potential claims filed after November 30, 2021, contact Kia America online via or via phone at1-888-952-4827.

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1-855-951-0807 1-855-951-0807 (Toll-Free)
Call Center Hours: 6 a.m. - 6 p.m. PST
Monday - Friday except Holidays

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Kia Claims Administrator
c/o Epiq
P.O. Box 3145
Portland, OR 97208‑3145

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