For questions about claims filed before or on November 30, 2021, including questions about claim deficiencies, arbitration, or check reissues you may contact the Claims Administrator using the contact information below. Please ensure that you include your name and your return address on all correspondence.

For all questions about claims or potential claims filed after November 30, 2021, contact Kia America online via or via phone at 1-888-952-4827 or 800-333-4KIA(4542).

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1-888-952-4827 or 800-333-4KIA(4542) 1-888-952-4827 or 800-333-4KIA(4542)
Call Center Hours: 5 a.m. - 6 p.m. PST
Monday - Friday (except Holidays)

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Kia Engine Settlement Team
ATTN: Customer Care
111 Peters Canyon Rd.
Irvine, CA 92606

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